![]() Solution 2: Ensure that the printer has powerĬheck if the power cord is connected to the printer and there is a power light when switched on. Once test completes, attempt to print from within Point of Sale again.When the printer begins its self-test, release the feed button.Press and hold the feed button and turn the printer back on.Select Cash Drawer, ensure the Receipt Printer and Cash Drawer Connection are properly configured, and click Open Cash Drawer.To test the cash drawer from within Point of Sale: Select Documents & Printers and click Print Test Page.Choose File > Preferences > Workstation.To test the printer from within Point of Sale: To verify if issue is resolved, test the printer and cash drawer after each numbered step:
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